Facility Overview

Point In Space’s data center is a SSAE 16 Certified facility designed to ensure your IT systems, applications and data are safe and secure. Our facility is HIPAA, PCI DSS, SSAE-16 SOC 1 Type II, SOC 2 Type II and SOC 3 compliant, delivering the highest level of security, safety, redundancy, reliability, scalability and technology.

Multi Homed Network:

  • 3 tier design: Edge, Core and Distribution
  • 30Gbps Internet bandwidth via Windstream, Level 3, TW Telecom and XO
  • Redundant core network architecture
  • Core connected via multi-provider OC-12 and Gigabit Ethernet ring

Special Building Features:

  • Lightning protection throughout the perimeter, rooftop and electrical and mechanical support infrastructure
  • Main facility entrance requires two factor authentication into a security ‘sign-in’ area
  • Building strategically located outside of severe weather and seismic zones
  • Building is rated to withstand hurricane-force winds
  • Ballistics-resistant walls, doors and windows
  • 24-hour physical security monitors all cameras, door positions and badge access areas
  • Redundant off-site monitoring of all security systems
  • Cameras at each doorway and pan-tilt-zooms (PTZs) throughout the exterior of the facility
  • Double man trap forces double verification and provides extra secure data center entry
  • Access to the data center requires two-factor method authentication consisting of biometric hand scan and security code
  • 24- to 36-inch raised floor rated to support 1200lbs/sqft
  • Conditioned air is supplied via the raised floor for more efficient and effective cooling of computer equipment
  • Sensor-driven cameras watching every door, aisle, cage, cabinet, NOC and other secure support rooms
  • Masonry and steel construction
  • Hurricane wind-rated roof
  • Leak detection systems throughout the facility
  • Grounding system throughout the datacenter to provide connections to the raised floor, posts, cages and cabinets

Lobby Information:

  • 24-hour physical security monitors all cameras, door position and badge access areas
  • Redundant off-site monitoring of all security systems
  • Camera on each doorway
  • Double man trap forces double verification and provides extra secure data center entry and exit
  • Door entrance to data center requires two-factor method authentication consisting of biometric hand scan and security code
  • Biometric hand scanner verifies unique hand geometry image and a heat signature before allowing entry into data center

Cage/Cabinet Information:

  • Cage locks are impossible to “pick” because they require unique laser-etched keys with magnetic signatures
  • Data center maintains control of all keys and access to cages and cabinets require an escort from security personnel
  • Lack of hand or foot holds makes strong sheet metal cages unscalable

Electrical:

  • 2N or System Plus System Power design
  • Redundant utility transformers, generators, Automatic Transfer Switches (ATSs), main switch panels, UPSs and PDUs
  • Power distribution consists of an A and B side methodology with each side of the power infrastructure having the capacity to support full facility load in the event of failure
  • Dual-sourced PDUs are fed from both the A side and B side power infrastructure and can automatically switch to an alternate power source in the event of failure
  • All customer cabinets are fed via diverse dual-sourced PDUs
  • Redundant 2 Megawatt diesel generators are regularly tested for added protection
  • Indefinite run time with refueling (currently over four days of continuous operation without refueling with current load)
  • Locked within a sound-attenuated enclosure behind locked security fences and monitored by cameras
  • Critical functions are remotely monitored within data center

HVAC:

  • A minimum of N+1 configuration at the Computer Room Air Conditioner (CRAC) level and 2N at the back end chiller and cooling tower level
  • Computer Room Air Conditioner (CRAC) units are strategically positioned around the data center for optimal airflow efficiency
  • Ducted returns on CRAC units to allow hot air to rise away from customer cabinets, keeping customer equipment cool
  • CRAC units maintain temperature and humidity within four degrees and 5% of temperature and humidity set points
  • Moisture containment basins and sensors ensure no moisture enters the data center
  • Separate and further redundant cooling systems for critical support areas (NOC, MIS, Security)

Building Management Systems:

  • Foreseer and JACE building management systems monitor all critical facility infrastructure

Security Cameras:

  • Biometric plus security code readers on all doors with direct access into the data center
  • Proximity plus security code readers on all main entrance doors to the general facility
  • Proximity readers on all door to secured areas within the data center

Access Control:

  • Card access control throughout space